Privacy Policy
Mugen Online Store ("we," "us," or "our") values the protection of our customers' personal information and is committed to handling it in accordance with Japan's Act on the Protection of Personal Information (APPI) and other applicable laws and regulations. This Privacy Policy explains how we collect, use, and manage your personal information.
1. Information We Collect
In the course of selling products and providing services, we may collect the following personal information:
・Full name
・Address (including shipping address)
・Phone number
・Email address
・Payment information (credit card number, bank account details, etc.)
・Order details and purchase history
・IP address, cookies, and access logs
2. How We Use Your Information
We use the collected personal information for the following purposes:
・Processing and shipping your orders
・Responding to your inquiries
・Providing after-sales service and customer support
・Sending notifications about new products and promotions
・Operating, improving, and analyzing the use of our website
・Preventing fraudulent activity and ensuring site security
3. Sharing Information with Third Parties
We will not share your personal information with third parties without your consent, except in the following cases:
Sharing with shipping carriers (such as FedEx, DHL, Yamato Transport) as necessary to deliver your orders
Sharing with payment processors (such as credit card companies, Wise) as necessary to process payments
When required by law or in response to a lawful request from law enforcement
When necessary to protect the life, body, or property of any person
4. Use of Cookies
Our website uses cookies to improve our services. You may disable cookies through your browser settings; however, some features may not function properly as a result.
5. Information Security
We implement appropriate security measures to keep your personal information accurate and up-to-date, and to prevent unauthorized access, loss, destruction, alteration, or disclosure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After that period, your information will be securely deleted.
7. Your Rights
You have the following rights regarding your personal information:
・Right to access
・Right to correct, add, or delete
・Right to suspend use or disclosure to third parties
・Right to opt out of marketing communications
To exercise these rights, please contact us using the information provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will take effect immediately upon being posted on our website.
9. Contact Us
For inquiries regarding the handling of personal information, please contact:
Store Name: Mugen Online Store
Address: Shinjuku, Waseda Minamicho, Tokyo, Japan
Email: [email protected]
Effective Date: May 12, 2026