Frequently Asked Questions (FAQ)
Q. Are all products authentic?
A. Yes, absolutely. All products sold on Mugen Online Store are 100% authentic, brand-new, and factory-sealed (with original shrink wrap).
Q. How long does it take for my order to ship?
A. Orders are typically processed and shipped within 1–3 business days after payment confirmation. Once shipped, a tracking number will be sent to your email.
Q. Will I have to pay import customs duties?
A. Customs duties and taxes depend entirely on your country's import regulations. If any fees incur, the shipping carrier (FedEx/DHL) will contact you directly to process the payment before final delivery.